Privacy Policy

Last Updated: January 2026

Welcome to fk971's Privacy Policy. fk971 is Bangladesh's trusted online casino and sports betting platform. We are fully committed to protecting the personal information of every player who registers, deposits, and plays on our platform. This Privacy Policy explains in clear, plain English how we collect your data, why we collect it, how we use and share it, and what rights you have over your own information.

By accessing and using fk971, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, we encourage you to contact our support team or discontinue use of the platform. This policy applies to all visitors, registered players, and any person who interacts with fk971 services, including via desktop or mobile browsers in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh.

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1. Information We Collect

To provide you with a safe, personalised, and compliant gaming experience, fk971 collects the following categories of personal information when you register or use our platform:

• Identity information: full name, date of birth, national ID or passport number (required for age verification — fk971 is strictly for players aged 21 and above).
• Contact information: email address, mobile phone number, and city or district of residence (e.g., Dhaka, Chittagong, Sylhet).
• Financial information: payment method details including bKash wallet numbers, Nagad account references, or Rocket account references used for deposits and withdrawals. Full card numbers are never stored on our servers.
• Technical information: IP address, browser type, device type, operating system, referring URL, and session data collected automatically when you visit fk971.
• Gameplay and transaction history: records of games played (cricket betting, live casino, slots, crash games, bingo), bet amounts in BDT, winnings, and account transaction logs.

2. How We Use Your Information

fk971 uses collected personal data strictly for the following purposes. We never use your data beyond what is described here without first obtaining your explicit consent:

• Account creation and management: to register your account, verify your identity, and manage your profile settings and preferences.
• Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels, and to maintain accurate financial records.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, and any misuse of the fk971 platform, using automated and manual review processes.
• Customer support and communications: to respond to your queries, complaints, and requests, and to send you important account-related notifications including security alerts and policy updates.

3. Cookies and Tracking Technologies

fk971 uses cookies and similar tracking technologies to improve site functionality, remember your preferences, and analyse platform usage patterns. Cookies are small text files placed on your device when you visit our site. You may configure your browser to refuse all cookies or alert you when cookies are being sent. However, disabling certain cookies may limit the functionality of some features on fk971, such as maintaining your logged-in session or remembering your preferred language and currency settings.

4. Data Sharing and Disclosure

fk971 does not sell, rent, or trade your personal information to third parties for commercial purposes. We may share your data only in the following limited circumstances:

• Payment processors and banking partners (such as bKash, Nagad, and Rocket) who require transaction data solely to complete your requested payment operations. These partners operate under strict confidentiality agreements.
• Identity verification and KYC service providers who assist us in confirming that players meet the minimum age requirement (21+) and validating submitted identity documents as required by responsible gaming standards.
• Legal and regulatory authorities if fk971 is required by applicable law, court order, or regulatory instruction to disclose specific information. We will, where lawfully possible, notify you of such disclosure before it occurs.

5. Data Retention

fk971 retains your personal data for as long as your account remains active or as needed to provide you with our services. If you close your account, we will retain certain data for a minimum period required to comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically, financial transaction records may be retained for up to seven years in accordance with standard financial record-keeping practices. After the applicable retention period, your data will be securely deleted or anonymised. You may request early deletion of your personal data by contacting our support team at [email protected] — we will process your request subject to any legal retention obligations we may have.

6. Your Rights and Choices

As a user of fk971, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at [email protected] with your registered account email address:

• Right of access: you may request a full copy of the personal data fk971 holds about you at any time.
• Right to rectification: if any data we hold about you is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure: subject to our legal data retention obligations, you may request that we delete your personal data. Requests will be processed within 30 days.
• Right to opt out of marketing: you may unsubscribe from all promotional communications at any time by contacting support or using the unsubscribe link in any marketing email.

7. Data Security

fk971 employs a range of technical and organisational measures to keep your personal data secure. These include 256-bit SSL/TLS encryption on all data transmissions, password hashing using industry-standard algorithms, access controls ensuring only authorised fk971 personnel can access player data on a need-to-know basis, regular security audits and vulnerability assessments, and firewalls and intrusion detection systems protecting our infrastructure. While we apply industry-grade security standards, no online platform can guarantee absolute security. We strongly recommend that all players use a strong, unique password for their fk971 account and enable any available two-factor authentication options to add an extra layer of personal protection.

8. Third-Party Links

Our platform may occasionally reference third-party service names (such as payment providers bKash, Nagad, and Rocket) in an informational context. fk971 does not embed external hyperlinks to third-party websites within its pages. We are not responsible for the privacy practices or the content of any external services. If you access any third-party service in connection with your fk971 account (for example, your bKash mobile banking app), please review that service's own privacy policy separately.

9. Children's Privacy

fk971 is strictly an adults-only platform. Our services are intended solely for persons who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a person under 21 has provided us with personal data, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on fk971, please notify us immediately at [email protected] so we can investigate and act promptly.

10. Changes to This Privacy Policy

fk971 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered players by email or via an in-platform notification. We encourage you to review this Privacy Policy periodically so you remain informed about how we protect your data. Continued use of fk971 following the posting of any changes constitutes your acceptance of those changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data we hold about you, please reach out to our dedicated support team. We are committed to responding to all privacy-related enquiries within 5 business days.

Email: [email protected] (plain text — not a clickable link). Our support team is available 24 hours a day, 7 days a week, including during Eid, Pohela Boishakh, and other public holidays in Bangladesh.

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